At NovaTech Solutions INC, we understand that construction projects may require adjustments. Our return policy is designed to provide flexibility while maintaining fairness for all parties.
Once materials are received and inspected, refunds will be processed within 10 business days. A restocking fee of 15% may apply to certain products. Shipping costs are non-refundable unless the return is due to our error.
We operate our own distribution network to ensure reliable and timely delivery of construction materials directly to your project site.
Shipping costs are calculated based on order volume, weight, and delivery location. Bulk orders over €5,000 qualify for free standard shipping within Italy. Contact our team for a detailed shipping quote.
NovaTech Solutions INC is committed to providing only certified, high-quality construction materials sourced directly from reputable manufacturers.
Materials are covered by manufacturer warranties, which vary by product type:
If materials are found to be defective or do not meet specified standards, we will replace them at no additional cost. Report any defects within 7 days of delivery for immediate resolution.
NovaTech Solutions INC is committed to environmental sustainability in our operations and the products we supply to the construction industry.
We support contractors and builders pursuing green building certifications by offering materials that meet LEED, BREEAM, and other sustainability standards. Our team can provide documentation and guidance on environmentally-friendly material selections.
If you have any questions about our policies or need clarification on any points, please contact us:
Email: support@nova-techsol.com
Phone: +39 389 477 5304
Address: Via Civati, 29, 22031 Albavilla CO, Italy